Delivery and Return Policy

Thank you for shopping at Shoes4Less. If you are not satisfied with your purchase, we’re here to help and below are our policies to practice fair trade.

Delivery Policies:

  1. If you don’t wish to accept the product upon delivery for any reason, the delivery charges will incur.

  2. All delivery order is only eligible for an exchange in which case the customer must visit the store.

  3. We only use Air delivery (where available) for delivery outside of Kathmandu Valley. If Air delivery is not available for your district, then we use Bus delivery.

  4. If your order is outside of the Kathmandu Valley, the shipping company will be responsible for the timely delivery and lost or damaged goods.

  5. Cash upon delivery option available inside Kathmandu Valley only and Only money order accepted if ordering from other parts of the country.

  6. Delivery tariff 
     Inside ring road - NPR 100
     Outside ring road - NPR 150
     Outside valley - NPR 200

Return Policies:

  1. For in-store purchase , you have 3 days to exchange an item from the date of purchase.

  2. For online orders : inside valley 3 days and outside the valley 1 week from the day you received.

  3. To be eligible for an exchange, the item must be unused and in the same condition that you received it.

  4. Customer must visit the store for an exchange. No refund shall be made. It will be exchanged for equal or more value.